What should I do at the municipality when I move in?

Register as the occupier (machzik) of your home at the Collection & Arnona Department, 24 Ben Gurion St. It also handles arnona discounts and water bills.

Where do I get a teudat zehut or passport, or change my address?

At the Ramat Gan-Givatayim Population Authority office, 28 Baruch Hirsch St, Bnei Brak. Issuing ID cards and passports is by appointment only and payment is by credit card only.

Which National Insurance branch serves Givat Shmuel?

There are branches at 12 Aharonovich St, Bnei Brak, and 72 Rothschild St, Petah Tikva. Reception is Sun, Tue and Thu 08:30-13:00 by appointment; written requests go to the Petah Tikva main branch.

How do I report a problem in the street?

Call the municipal moked on 108 from within Givat Shmuel, or 03-5319200 from outside. It works 24 hours and sends an SMS confirming each report.

How long do I have to reach a shelter during an alert?

The municipality says Givat Shmuel is its own Home Front Command alert area, with 90 seconds to reach a protected space.

Local directory

Municipality and government offices for Givat Shmuel

Givat Shmuel city hall, arnona, parking permits, the 108 hotline and religious council, plus the Bnei Brak and Petah Tikva offices residents use.

Bnei Brak (nearby services) (2)Petah Tikva (nearby services) (1)

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City hall at 24 Ben Gurion St houses most municipal departments, including collection and arnona, parking and security. Public reception is Sun, Mon, Tue and Thu 08:00-13:00 and Wed 16:00-18:00, with no Wednesday morning reception. New residents register at the arnona department as the occupier (machzik) of their home. The 108 hotline works 24 hours a day, and social services are at 1 HaAvoda St.

Some government offices are outside the city. The Population and Immigration Authority office for Ramat Gan-Givatayim, for ID cards, passports and address changes, is in Bnei Brak at 28 Baruch Hirsch St; ID cards and passports are by appointment and paid by credit card only. National Insurance (Bituach Leumi) has branches in Bnei Brak and Petah Tikva, both by appointment.

Checked 15 October 2026

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Checked 15 October 2026

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